To help shape places, organisations must motivate and empower staff to deliver beyond expectation and engage with communities to create quality places to live and work. The presenters, calling on their diverse experience, will examine how tomorrow’s leaders can be developed and nurtured.

Creating successful neighbourhoods can only be achieved when residents and customers are fully engaged. Achieving this in reality can be easier said than done. This session will offer an insight into key target group aspirations.

Homes are at risk when payments cannot be made – find out more about Partnerships being developed across the South East to prevent tenants losing their home, the complexities of indebtedness and the work of Credit Unions.

As custodians of vast areas of public realm housing practitioners must understand the importance of good quality environmental management, the benefits it can provide in terms of health and community cohesion and the organisations out there that can help.

What green and community initiatives should housing providers use to shape and encourage communities to become beacon neighbourhoods providing real life choice and a more pleasant environment for all.

The allocation of resources and the resulting health inequalities nationally and regionally has a direct impact on an individual’s health and well-being. Demographic information is interpreted and used to discuss what action needs to be taken by housing practitioners to improve quality of life.

We all have the right to live our lives safely. Community safety is one of the highest priorities for communities. It is not only about tackling crime; addressing the fear of crime is a major challenge. How will local partners and residents work together to make everyone safer?